At Love & Thyme, we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely happy with your order, we offer a straightforward and hassle-free return policy.
Return Eligibility
To be eligible for a return, please ensure that your item meets the following criteria:
- Unused: The item must be unused and in its original condition.
- Condition: It should be in the same condition as when you received it.
- Packaging: The item must be returned in its original packaging.
Return Process
- Contact Us: Reach out to our customer support team within 5 days of receiving your order to start the return process. Please provide your order number and the reason for the return.
- Shipping: You are responsible for the cost and arrangement of shipping the item back to us. We recommend using a trackable shipping service to ensure your return is safely received.
- Refund: Once we receive your returned item, your refund will be processed, and a credit will be applied to your original payment method within 5 business days.
For any further questions or assistance, please contact our customer support team. We’re here to help!
